Privacy Policy & SMS Terms of Service

1. Information We Collect

When you submit an inquiry, request a test drive, request a quote, or consent to receive text messages from Stephanie Johnson representing Chris Crain Hyundai, we may collect:

• Full Name
• Mobile Telephone Number
• Email Address
• Vehicle interest, preferences, and transaction details
• Consent timestamps and communication history

2. How Your Information Is Used

Information collected is used strictly for automotive customer assistance, vehicle availability updates, scheduling test drive or service appointments, pricing quotes, and answering your direct questions regarding Hyundai vehicles at Chris Crain Hyundai.

3. SMS Terms of Service & Program Description

By opting into SMS communications through our website forms, phone conversation, or in-person visit:

• Program Description: Direct customer communication regarding vehicle inventory, test drive confirmations, pricing quotes, trade-in valuations, financing status, and follow-ups from Stephanie Johnson at Chris Crain Hyundai.
• Message Frequency: Message frequency varies depending on your interactions, scheduled appointments, and ongoing requests. You will typically receive 2–4 messages per active transaction or inquiry.
• Carrier Rates & Liability: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Opt-Out Instructions: You can cancel the SMS service at any time. Just text STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text received from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
• Support & Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can contact Stephanie Johnson directly at (501) 298-4703 or via email at sjohnson@chriscrainhyundai.com.

4. Non-Disclosure & Security

We maintain appropriate physical, technical, and procedural safeguards to protect your personal information. Text messaging originator opt-in data and consent are strictly maintained and will never be sold, rented, leased, bartered, or disclosed to third parties or outside lead aggregators.

5. Contact Information

If you have any questions about this Privacy Policy or our SMS messaging practices, please reach out to: